
Program Management is like a masterpiece that a seasoned artist paints using the science and techniques of canvas, colors, and brushes.
Let's start with understanding Program Management at it’s core.
Great program management is so much more than just project plans, action trackers & risk logs. It's the art to navigate the usually choppy waters of intra-organisational inconsistencies, varied- personalities, and differing viewpoints while marshalling stakeholders toward a common goal. It's the art of managing people while practicing skilled leadership values of inclusiveness, collaboration, and taking ownership to "Get it Done"
Program Management is the art & science of harmonizing the core organizational capabilities, with its Strategy & Guidelines, it’s Operating Model, it’s Standards & Methods and finally, it's Digital assets
1. Strategy <THE - WHAT>
A successful program management framework is based on the strategy of an organization, its clients & the markets it operates in. This provides the steer to implement high-standard People, Process, Client, and Financial practices, resulting in higher Client satisfaction, domain expertise, and profitability.
2. Operating Model <THE - WHO>
The Operating model defines the roles and responsibilities, governance, and interaction model between the Program Management Organization (PMO) and the rest of our and our client organization i.e. Sales, Operations, Finance, HR and L&D, Transformation, etc.
3. Standards and Methods <THE - HOW>
The operating model is then operationalized with minimum standards, processes & methodologies to enable quality, health, and retention of deliverables and commitments, that a program is supposed to deliver at the right speed of execution
4. Digital Assets <THE - SUPPORT>
Lastly, the digital assets, the IT architecture, and tooling play an important role in supporting the program and organisational growth through investment implementation of new market-leading technologies including new-gen Artificial Intelligence tools
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